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Outsourced Membership Handling Service

contact manager™ Bureau allows organisations to outsource all the membership processing to the Decisions Membership Team, freeing up resource and time to focus on improving membership services and member retention.


contact manager™ Bureau is a fully customisable membership handling service that covers everything from running back-office database functions through to sending out welcome packs and communications through a mailing house - you simply choose the functions your organisation requires.

Experienced membership processing
 

The Decisions Membership Team is highly experienced in all aspects of membership management and currently manages over 130,000 members and handles, on average, 18,000 transactions per month and 5,000 hours of telephone calls per month.

Activities undertaken could include:

  • Fully customisable membership managed service
  • Members self service portal
  • Clubs, Syndicates & Guilds can manage their own memberships using the online portal
  • Comprehensive Membership database
  • Data Migration
  • Full systems resilience
  • Extensive Audit Tracking

Contact us today to discuss your specific requirements.

Call 020 8441 9800 to speak to a consultant

Request more information or arrange a demonstration

Benefits for membership organisations include:

  • Everything is handled by the Decisions Membership Team so your time and resource is freed up
     
  • one-stop-shop solution

  • Reduced overheads & staff costs

  • Clubs, Branches, Syndicates, Guilds and Members can manage their own memberships using the online portal