Intelligent Management Reporting
The rich reporting functionality of contact manager™ CRM helps organisations to utilise member and business data in analysing performance, informing decision-making, developing new member services and identifying new potential members as well as help in retaining existing ones.
contact manager™ Intelligent Reporting capability takes contact management reporting a step further towards providing powerful business intelligence about an organisation.
Business Intelligence dashboards
contact manager™ Intelligent Reporting dashboards and kpi’s provide the ability to display substantial amounts of important information in one report, and have the additional benefit of being easily understood and pleasing to the eye.
Advanced reporting performance
contact manager™ CRM open database technology ensures most proprietary Business Intelligence tools can be used to extract and disseminate information automatically via e-mail, the web and WAP phone technology.
Decisions use the latest Microsoft Business Intelligence products and interface them with the contact manager™ CRM database to provide you with true business intelligence over and above the standard reporting that is already included.
Microsoft ProClarity/Performance Point Server is a very powerful tool that allows users to interrogate their data and perform detailed ad-hoc analysis.
Microsoft ‘Report Builder’ is an alternative reporting service for users to build and publish reports from contact manager™ CRM data.
"ENT UK is delighted with the contact manager™ CRM database because of its flexibility in bringing work processes together, its excellent functionality, its colour coding, and comprehensive reporting.”
Membership Manager
ENT UK
