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contact manager™ CRM

contact manager™ CRM developed by Decisions is an integrated contact management database system that provides financial and activity management functions and is designed specifically for medium and large UK-based associations.
 

Complete contact management and activity tracking

  • Easy processing and recording of member details
  • Clear activity tracking and processing
  • Rapid address verification

Complete subscriptions management

  • Full subscription processing
  • Secure online payments
  • Bank details verification

Event Management

  • Processing member and nonmember registrations and allocation of seats
  • Secure processing of payments
  • Producing documentation from tickets to exhibitor packs
  • Creating and sending promotions and reminders
  • Generating attendance lists and detailed financial reports
  • See contact manager™ Event Manager for more details

Database marketing and mail merge

  • Create, send and track personalised communications
  • Accurately record member marketing activity

Integrating other memberships

  • Processing corporate and other institutional organisations
  • Clubs, syndicates and guilds
  • Multi membership

Product sales, distribution and stock management

  • Multi-product sales order processing and distribution
  • Efficient stock management

Training and CPD programmes

  • Highly configurable training and qualifications module allowing your organisation to process CPD and other training programmes.

Other functionality included as standard

The application uses Microsoft SQL Server database technology

  • Available as a rich client application
  • Can be deployed as a thin client via a Web browser.
  • Interfacing with Microsoft Word and Excel for documentation and reporting functionality
  • Easy integration into other applications, including web-based communities and third party general ledger systems.

Contact us today to arrange a demonstration.

Call 020 8441 9800 to speak to a consultant

Request more information or arrange a demonstration


 

"Using contact manager™ CRM has produced significant real savings in the membership team, streamlining processes and freeing people up to provide better service to our members. Decisions are experienced and flexible, and have responded quickly to our changing needs.”

Martin Walker
Membership Manager
BASC

Find out how BASC has used contact manager™ CRM to significantly improve organisational performance.